Lennox Commercial Sales Administrator in Houston, Texas
Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.
We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.
The Commercial Sales Administrator manages customer account relationships by providing world class customer service, while serving as the primary contact between customers, sales and manufacturing. Day to day job duties include:
Creates and manages daily customer quotations for sales of commercial heating, ventilation and air conditioning equipment.
Negotiates plan and spec jobs with respective house accounts.
Responsible for some of the order entry, order maintenance, and management of order delivery process.
Manages weekly bid schedule.
Prioritizes projects and communicates bid date and time, co-coordinating quoting responsibilities and objectives with Sales Territory Managers.
Manages quote follow-up process including updating weekly open quote reports, updating CRM to reflect quote status, and coordination with 3rd party vendors.
Assists in credit and collection activities.
Manages the order credit approval process to avoid delays and past due orders.
Prepares and manages submittals and orders accurately, reducing manual overrides and allowances.
Coordinates and manages quotes and orders within guidelines for residential districts.
A bachelor's degree or equivalent is preferred.
Requires strong abilities with building relationships, listening, persuading, negotiating and managing time.
Some knowledge of principles and methods for showing, promoting, and selling products or services.
This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Knows some principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Effective at written and verbal communication.
Has basic user knowledge of Microsoft Office and Customer Relationship Management (CRM) software.
Requisition # 2018-15847
Shift / Hours Regular
Lennox International is an Equal Opportunity Employer and supports a diverse, inclusive work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, transgender status, sexual orientation, national origin, genetics, disability, age, or veteran status.
Applicants with Disabilities
If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at Recruitment@Lennoxintl.com
For jobs located within the United States, LII participates in the Electronic Employment Verification Program known as E-Verify.
Please visit the E-Verify website for more information on this program.