Lennox Director, Operations Excellence (HVAC Manufacturing) in Stuttgart, Arkansas

Company Overview

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.

Job Description

TheDirector of Operations Excellenceis responsible for driving process improvements for all Value Streams and Service processes within Commercial manufacturing in Stuttgart. This position is the catalyst for all Lean improvement processes and will partner with operational process owners to establish strategic goals, Lean initiatives, Lean engagement, and define process analytics for the organization. This position will work directly with senior leaders to define linkages between strategic objectives and process improvements, using both analytical tools and project management techniques. The Director of Operations Excellence will be the key focal point for the execution of Stuttgart functional teams re-engineering of existing operations, and establishing new operations based on the Lean strategy that is established for the operation. The position will facilitate the establishment of the Lean Continuous Improvement Strategy, and drive the deployment of that strategy through tactical planning and execution. The position will influence change management, employee engagement and lead project management related to process improvement.


  • Development and implementation of large scale business transformational programs.

  • Provide hands on project management and coordinates multiple projects with the leadership stakeholders.

  • Creates project plans, timelines, critical paths, and milestones. Perform cost-benefit evaluation for all assigned projects to define potential financial, business, and industry impacts of initiatives.

  • Applies Lean Six Sigma tools or other continuous improvement methodologies to complex business processes, and implements solutions which provide positive performance and financial impact.

  • Simultaneously lead multiple projects and initiatives that may have many internal and external dependencies, complex scope, higher levels of risk and involves cross-functional highly matrix areas.

  • Data driven analysis & decision making.

  • Create end-to-end Value Stream Mapping and data collection plans to scope and identify opportunities that positively impact up-stream and down-stream partners.

  • Advisor to senior leadership on the continuous improvement strategy and transformation to tactically deploy Lean transformation. Standard Work Areas & Processes

  • Close partner with General Plant Manager and the plant leadership team

  • Key contributor to creating and executing the factory business plan

  • Act as the Lean Sensei for the operation.

  • Proven Lean Strategic Planning and execution, with at least 6-10 years of Staff level leadership experience.

  • Manages the hiring, direction, assessment and development of a team of Op/Ex team members.

  • Able to motivate and lead teams to achieve goals.

  • Champion the Commercial culture, driving an environment of accountability, open communication, and high ethical standards

  • Drive process and efficiency improvement across all functions.

  • Provide Lean “Change Management” leadership to be proactive in anticipating, assessing, and addressing the needs of the factory

  • Must have proven success in Lean deployment strategies and driving continuous improvement strategies

  • Support the Vision and Mission statement of the Commercial business segment


  • Exceptional written, verbal, and interpersonal skills that result in effective communications.

  • Exceptional presentation skills to senior executives.

  • Strong knowledge of developing and implementing continuous improvement training programs.

  • Certification in Lean and Six Sigma Black Belt.

  • Experience utilizing a wide array of Lean Six Sigma tools and processes.

Requisition # 2018-14732

Category Manufacturing Operations

Shift / Hours Regular

Lennox International is an Equal Opportunity Employer and supports a diverse, inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, transgender status, sexual orientation, national origin, genetics, disability, age, or veteran status.

Applicants with Disabilities

If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at Recruitment@Lennoxintl.com

E-Verify Participation

For jobs located within the United States, LII participates in the Electronic Employment Verification Program known as E-Verify.

Please visit the E-Verify website for more information on this program.